How a nutritionist in Italy turned every booking into a confirmed payment 

Waiting to get paid rarely feels like a problem. Until you realise how much time it takes. 

For many service professionals, the gap between booking and payment quietly shapes how their day runs. It’s not just about whether clients pay or not. It’s the delays, the reminders, and the mental load of keeping track. 

For Dr. Dario Polisano, a nutritionist working with clients across Italy, those delays meant juggling follow-ups, checking his bank app between sessions, and keeping time blocked off for appointments that weren’t yet confirmed. 

To resolve this, he didn’t need to overhaul his practice. He just needed the most fragile part of the process – the payment – to stop slowing everything else down. 

Integrating payments into the service via payment links 

Dario didn’t change how he worked with clients. He didn’t rethink his pricing or introduce new systems around booking. What he changed was much simpler. 

Instead of sending his bank details and waiting for a transfer, he began sending payment links through myPOS. 

The first time he tried it, the client paid before the conversation ended. There was no pause, no second message, no need to check whether the reference was correct. The appointment moved straight from “agreed” to “confirmed.” 

“I didn’t expect it to change my day this much,” he says. “But the first time I didn’t have to think about payment again, I realised how much space that freed up.” 

From then on, the process became a solid, constant part of his day. A client booked a session, Dario sent the link, and the booking was settled. Whether the consultation was online or in person, it worked the same way. 

A better experience for clients 

This wasn’t a feature Dario needed to explain. He didn’t have to teach his clients how to use it or change their habits. There was nothing new to learn. What changed was how the booking felt.  

There was no more searching for IBANs or logging into banking apps. Clients knew their appointment was confirmed the moment the payment was done. 

Clients quickly started to notice the difference. One of them messaged after booking: “This was the first time paying for a session felt like part of the process, not something I had to remember later.” 

Making more room for the work that matters 

Before, Dario carried a quiet checklist throughout his day. Who had paid. Who hadn’t. Which bookings were confirmed, and which were still pending. None of it was difficult, but all of it took energy. 

After switching to payment links, that mental burden disappeared. He no longer checked his bank app between sessions. He didn’t send reminders. And he didn’t keep mental tabs on which client was “probably going to pay” but hadn’t yet. 

“Helping people change their habits takes consistency,” Dario says. “myPOS helped me bring that same consistency into how I run my business.” 

The opportunity to run a steadier practice 

Dario didn’t double his revenue or launch a new platform. The change wasn’t dramatic and that’s what made it work.  

Today, his sessions start without interruption. His calendar reflects what’s actually happening and he has one less thing to think about between consultations. 

For small business owners, those kind of changes matter. Not because they’re flashy, but because they make everyday work smoother, more stable, and easier to scale.