Protect yourself against fraud

Malicious landing pages often look convincing but include small red flags:

• Suspicious URLs – extra words, unusual endings, or misspellings (e.g., mypos-secure-login.com).
• Urgent messages – “Your account is at risk – log in now!” designed to push you into acting fast.
• Unusual design – inconsistent branding, poor formatting, or logos that look stretched.
• Requests for sensitive data – passwords, 2FA codes, or card details. myPOS will never ask for these on an external page.

Always type www.mypos.com directly into your browser or use the official myPOS app instead of clicking links in emails or texts.

Good information security comes down to consistent habits:

• Protect credentials – never share usernames, passwords, or 2FA codes.
• Use strong authentication – enable 2FA wherever possible.
• Keep software updated – apply updates to apps, browsers, and devices.
• Be cautious with networks – avoid logging in from unsecured Wi–Fi without a VPN.
• Verify before acting – always confirm unusual requests through official channels.
• Limit access – only give permissions or data to trusted, verified sources.

Phishing attempts usually share common warning signs:

• Urgent tone – “Act now to avoid account suspension.”
• Suspicious senders – email addresses not ending in @mypos.com.
• Fake links – hover over links to check the real URL before clicking.
• Attachments – unexpected files, especially zip or .exe.
• Typos and poor grammar – many phishing emails contain small errors.

If in doubt, do not click, download, or reply. Always go to the official myPOS website or app.

Fraudulent apps often try to trick you into installing them:

• Not from official stores – only download apps from Google Play or the Apple App Store.
• Poor developer details – unknown publishers or missing company information.
• Low ratings or reviews – check user feedback for warnings.
• Excessive permissions – apps asking for access to contacts, SMS, or location without reason.
• Copycat design – apps mimicking myPOS branding but not listed as “myPOS World Ltd.”

Always download the official myPOS app from trusted app stores.

Refund scams trick you into “confirming” or “verifying” transactions:

• Fake refund emails – “Refund Pending – Action Required,” with links to fake portals.
• Overpayment claims – fraudsters say they sent too much and ask you to “send back the difference.”
• Refund verification calls – callers pretending to be myPOS asking for login details to “process your refund.”

Never enter account details on suspicious links. If a refund sounds unusual, verify directly with myPOS via the official app or support channels.

In a Safe Account Scam, fraudsters convince you to move money to a so-called “secure” or “safe” account:

• They claim your account is compromised and urge you to transfer funds quickly.
• They may pose as myPOS support, law enforcement, or even your bank.
• The “safe” account actually belongs to the fraudster.

Remember: myPOS will never ask you to move money to another account for security reasons.

Impersonation scams rely on fraudsters pretending to be someone you trust:

• Fake calls or emails from “myPOS,” “your bank,” or even “a government agency.”
• Spoofed numbers or email domains that look official but are slightly altered.
• Pressure tactics – threats of account suspension, fines, or urgent action.

Always hang up or stop communication if you’re unsure. Contact myPOS support directly through official numbers or the app.

Purchase scams occur when fraudsters trick you into paying for goods or services that don’t exist:

• Fake online stores or marketplaces offering products at unrealistically low prices.
• Sellers requesting payment outside secure platforms or via bank transfer.
• No delivery after payment, or counterfeit items sent instead.

Prevention tips:

• Always buy from trusted, verified merchants.
• Use secure payment methods, never send money directly to unknown accounts.
• Research sellers before purchasing and beware of “too good to be true” offers.